HTA Group

Islamabad, Karachi, Lahore, Pakistan, Rawalpindi

Full time

Mar 8

This job is no longer accepting applications.

Industry: Telecommunication Company

Sector: Customer Service Department

Location: IslamabadKarachiLahorePakistanRawalpindi

Qualification: Bachelor’s / Master’s

Experience: Fresh (prior internship experience would be preferred)

Communication Masters Job is available for one of a leading Telecom Call Center (Inbound) in Karachi, Lahore, Islamabad /Rawalpindi. Candidates having Bachelor’s / Master’s degree with excellent communication skills is required for its inbound call center operations. Interested candidates please apply.

 Job Responsibilities

  • Manage large amounts of inbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Meet personal/team qualitative and quantitative targets


  • Deep Knowledge of a Company’s Products or Services
  • Attention to Detail and Organization
  • Clear and Effective Communication
  • Adaptability
  • Empathy
  • Patience
  • Positive Attitude

You must be logged in to to apply to this job.


Your application has been successfully submitted.

Please fix the errors below and resubmit.

Something went wrong. Please try again later or contact us.

Personal Information


View resume


HTA Group

Hasnain Tanweer Associates - HTA is providing world-class Human Resource Service and jobs in Pakistan for Pakistani job seekers.