Content Experience Analyst

Foodpanda

Karachi, Pakistan

Full time

Feb 25

This job is no longer accepting applications.

Responsibilities:

• Manage the quality of foodpanda's content across Pakistan

• Execute content quality SOPs (text, images, formatting etc.) to facilitate consumer decision

making in the ordering process.

• Examine competitors and adjacent industries to identify key innovations, adapt and implement

them in foodpanda

• Complete responsibility of frontend channel in terms of experience

• Ensure frontend photos visibility for quality and consistency

• Assist Assistant Manager with any other photography needs discussed.

• Create, update and maintain product listings for foodpanda

• Implement necessary training and coaching programs and develop training materials to

improve agents' and countries' deliverables

• Design and execute content quality improvement initiatives to maximize conversion rate.

• Examine competitors and adjacent industries to identify key innovations, adapt and implement

them in foodpanda

REQUIREMENTS:

• Minimum 1 years of relevant work experience (Content management, public relations or

marketing communications within the Media & Entertainment and Internet industry.

• Qualification: Bachelors in Computer Science

• SQL knowledge is mandatory

• Experience within Community Management, Content Analysis, Content Development &

Management, Content Planning, Social Media/Viral Marketing, would be a strong advantage

• Exposure to process improvements, quality tools and methods

• Exposure working with Product is preferred

• Experience in defining and deploying content guidelines

• Excellent interpersonal skills with the ability to work across functions and form strong

relationships internally and externally and engage with stakeholders

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Foodpanda

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