Associate - Partner Care


Lahore, Pakistan

Full time

Feb 25

This job is no longer accepting applications.

Position Title: Associate - Partner Care

Company: Foodpanda

Location: Lahore

Do you love food and convenience put together? Then you will definitely love Foodpanda!

Foodpanda brings good food into the everyday, whether delivering with our signature pink boxes or serving insights into the newest food trends and showcasing local favorite restaurants. Through the energy of our riders and the teams in all of our office spaces, we connect lovers of food to our brilliant partner restaurants. We're changing the way food delivery is viewed and experienced worldwide, and also making sure we own the country’s food landscape.

We’re looking for a highly-driven and motivated Associate - Partner Care  for our team in Lahore, Pakistan. The ideal candidate will have a track record as a significant individual contributor – comfortable working independently, whilst working closely with the management team. This role will be based in Lahore.


  • Analyze processes and improve them to achieve operational efficiency. 
  • Display strong follow-up to resolve issues across different teams and departments.
  • Create cross functional collaborations to conduct projects and initiatives. 
  • Offer end-to-end resolution to our Restaurant Partners.
  • Generate value for the company by acquiring quality deals and discounts from our restaurant partners
  • Logical thinker and negotiating on the basis of numbers and KPIs
  • Proactive for remote assistance and related tasks


  • Minimum Bachelor’s Degree in Business Administration or relevant.
  • 1 - 2 years of experience in vendor/customer facing role at a service company.
  • Experience with Microsoft Office, especially Excel or Google equivalents.
  • Process-oriented and data-driven, with sound presentation skills.
  • Proactive approach and could lead to independent projects.
  • Experience working in a fast paced and dynamic environment.
  • Able to work cohesively, detail-oriented, organized with the ability to multitask.
  • With fluency in written & verbal communication skills in English and Urdu.
  • Strong Communication and negotiation skills.

What We Have For You

We have a steep learning curve and because of that, not a day is boring here! This is a place for those looking for challenges, learning and fast growth. 

When food marries tech -it's just a promising industry

  • We have a vibrant and international team with diverse backgrounds
  • This is a brand with competitive employees in an all hands on deck environment!
  • We recognize top performers, welcome our newbies, and share good food!
  • Competitive package, incentives, allowances, food perks, a vibrant work life and more!

A little About Us:

  • We are fast, like mind boggling fast! So if you’re someone who loves ever changing goals and loves optimization, you’re the right fit for us!
  • We love people who can develop things from scratch, own them and then work on improving them.
  • We love what we do, and we don’t rest until we’ve achieved our targets. So if you’re also someone who is driven until the dream is achieved, come join us!

You must be logged in to to apply to this job.


Your application has been successfully submitted.

Please fix the errors below and resubmit.

Something went wrong. Please try again later or contact us.

Personal Information


View resume



Take the first bite, order food you love